Premium Services

A customer success program to empower your DAM journey.

The world's leading brands use Wedia as a single source of truth for their media

Change Management and Training.

Our "train-the-trainer" approach offers a one-day, tailored training for admins and contributors, empowering a core group to teach others as the rollout progresses. We provide as many sessions as needed, adapting the approach to fit your organization's unique requirements and ensuring your team can fully leverage your DAM system.

Expert Indexing Support.

Our team of seasoned digital librarians and documentalists brings over 50 years of expertise to optimize your DAM’s efficiency. From metadata and rights management to audits and training, they provide invaluable support to enhance asset organization and retrieval.

Our Customer Success Manager ensures your platform continues to deliver long-term value by proactively working with your team to drive adoption, enhance usability, and align with business goals. Key services include platform optimization, tailored workshops and training, analytics and reporting with KPIs, and continuous improvement through user feedback and feature updates to sustain ROI.

Dedicated Customer Success.

Thanks to our Customer Success Manager we have been able to better master our DAM solution, through the identification of personalized improvements and ways of using the system. This helps our teams constantly enhance how we work internally and externally, all whilst continually maintaining brand consistency.

Quentin Tissier

Visual Content Leader

read the case study